I KNOW! - EK WEET!

Knowledge is fun - Kennis is pret

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PRODUCT PURCHASE POLICIES AND PROCEDURES

Learning Systems, Books and Programs
Any
dawidvanlill.com media or print product (e.g. CDs, books, learning systems, etc.) in its original condition may be returned to dawidvanlill.com for a full refund or exchange within thirty (30) days from the original purchase. The original receipt or online order number is required for all returns and exchanges.

A missing item or damaged product fee of 15% will be applied to any product missing the original box, packaging material, contents, accessories and/or manuals (i.e., any product not in "like new" condition). Any product that is returned without promotional item(s) included with the original transaction (e.g., Special Report, promotional CD) will have the value of the promotional item deducted from the refund amount.

Other Items
All electronically distributed products (e.g. ebooks, software, online courses, video and audio, etc.) and durable goods (e.g. clothing, hats, ponchos, etc.) are a non-refundable purchase.

Purchases made through third-party vendors (2CheckOut.com Inc) are subject to that vendor's specific return and billing policies. In these instances, you must contact the vendor directly for support and inquiries regarding their policies.

2CheckOut.com Inc. (Ohio, USA) is an authorized retailer for goods and services provided by dawidvanlill.com.

dawidvanlill.com reserves the right to refuse any return.

*Policies may change without prior notice. For further information, please call  +27 (0)21 5591161

 

 

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